Welcome to Printerland.co.za
Who are we?
Printerland.co.za is the trading name for the specialist retail division of Printerland PTY Ltd in South Africa.
All our staff are trained regularly by the manufacturers in house to make sure we can help you as much as possible to choose the right printer for your business.
Training covers every aspect of print solutions from how the printer works including paper choice, colour hues and speed right up to 'cost-per-click' print management.
What else do we do?
Through an ongoing sponsorship agreement, Printerland.co.za is proud to support False Bay Rugby Club through which we continue to promote the sport by enabling rugby enthusiasts in the local community to take advantage of a number of special experiences to encourage young people to participate in rugby.
Printerland is a proud member of the Capetown Chamber of Commerce.
All of our manufacturers are leaders in research and development and their goods are produced to a high quality. Additionally the staff at Printerland.co.za are committed to ensuring the customer not only receives a great product but gets excellent after-sales support.
Our online catalogue stocks the entire range of print related products, including colour printers, mono printers, dot matrix printers, fax machines, accessories, media and consumables. If you can't find what you are looking for e-mail [email protected] or call us on 086 110 1809 and we will be happy to help in any way we can.
Why Buy From Us?
Put simply, the reason for our continued success is due to our commitment to achieve the following:
- To get you the best price on your product
- To deliver the item in the quickest time possible
- To assist you in selecting the most suitable product
- 'No Fuss' Return Policy
How we manage this:
We have substantial revenues to maintain a large stock holding
Manufacturer backing gives us continual access to product training and support, leading to motivated and skilled sales staff
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. If you wish to make a purchase over the phone call us on 086 110 1809. We accept payment by all major credit and debit cards. We can only deliver orders to addresses in South Africa, therefore we only accept orders from within South Africa. You may send your credit card information via phone, fax, post or over the Internet.
Accounts may be available for Government Bodies and Educational Establishments.
Shipping And Handling
Free delivery anywhere in South Africa is provided with all orders over R1,000
A standard R85 delivery charge is applied to every order under R1,000 during the checkout process.
Should your item not be in stock, we will back order for you. You will always be emailed with the option to cancel your order or choose an alternative product if you would rather not wait.
Credit Card Security
All credit card numbers are encrypted by the latest secure methods and we hold no credit card information on our servers.
All printers, consumables and accessories are warranted by the manufacturer. If you receive a faulty item or an item becomes faulty it is your responsibility to contact the manufacturer yourself. We cannot contact them on your behalf.
Visitors to our website
When someone visits this website we use a third party service called google Analytics to collect standard, anonymous user data and internet log information to help us analyse the number of visitors who browse various parts of our website. We do this in order to help us make improvements to our service and to help make your future visits easier. We do not allow Google to access any personally identifiable information of our visitors.
Where we do have to gather your personal information, such as delivery and invoicing details you will be in control of inputting those details and you will always do so via a secure, encrypted page which keeps your information private.
We may also need to gather some personal information if you contact us via live chat, email or telephone. We'll only use your information for genuine business reasons, when you have approved us to do so, or if we are obliged to legally.
There are a few instances in which we may use your details:
- To process any order you place with us and arrange its delivery
- To maintain your registered accounts with us
- To help provide you with with content and recommendations tailored to your needs.
- If you have purchased with us before, we may contact you by email or telephone to offer you replacement consumables or upgrades.
- When you leave feedback via a review on our website
- When you ask a question via the forms on our website
- If you engage with us via social media.
We do not disclose buyers' information to third parties unless required for order processing purposes.
Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. No personal information is held using cookies. Information collected may include technical information about your internet connection and browser as well as the country and telephone code where your computer is located, the web pages viewed during your visit, the advertisements you clicked, and your IP addresses.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
Special Offers and Coupon Code e-mails
When placing an order with us you will be asked whether you wish to receive our special offers and coupon code communications. We use a third party (pure360) in order to send these emails to you and we use the resulting statistics gathered via standard technologies in order to help us improve these emails for you. Information collected may include technical information about your internet connection and browser as well as the country and telephone code where your computer is located, the web pages viewed during your visit, the advertisements you clicked, and your IP addresses.
As an existing customer we may send you emails containing promotions or discounts relating to your previous purchases or items you have shown interest in. We do this on the basis of legitimate interest and you are free to use the unsubscribe links contained in each of these emails at any time. Alternatively you can email us directly via [email protected] and our team will manually remove you from this list on your behalf.
People who place an order with us
For the purposes of processing your order and delivering your items, your personal information is gathered during the checkout process on the website or directly with our sales team if placing the order by telephone. This data is passed to our third party suppliers and couriers strictly in order for us to provide the service you have asked us to supply to you. These parties are acting as data processors and will only use your personal information in line with our instructions.
Right to be forgotten
You always have the option to request the removal of your data from our systems at any point by providing a written request to the address below.
Promotion of Access to Information Act section 51 manual
If you would like to read the Printerland.co.za PROATIA Manual, please see the following document.PROATIA Manual
Printerland.co.za complies with all regulations for B-BBEE verification as set by BEE CERTIFICATION (PTY) LTD.
Printerland.co.za is a registered trade name of Printerland (Pty) Ltd
Unit 68 (Block A),
Millennium Business Park,
Edison way (No 19),
Tel: 086 110 1809
Company Number. 2010/024183/07
VAT Number. 4550258067